Complete Terms and Conditions of bji365

1General Information

bji365 is an online gaming platform that provides live casino, sports betting, slot games and various other entertainment gaming options for Bangladeshi players. A specific set of policies and a code of conduct has been established for the operation of this platform.

These terms and conditions ("Terms") define the relationship between bji365 and the user of the platform ("User" or "you"). It is your responsibility to fully read and understand these terms and conditions before accessing or using the platform.

1.1 Applicability

These terms and conditions apply to all services, promotions, bonus offers, tournaments and any activities on bji365. By visiting our website, opening an account, making a deposit or participating in any game, you have agreed to these terms and conditions.

1.2 Priority of Terms

If separate conditions exist for a specific game, promotion or event, both sets of terms will apply together. However, if there is a conflict between specific terms and general terms, the specific terms will take priority.

2Account Registration

To open an account on bji365, the following conditions must be met:

• You must be at least 21 years of age.
• You must provide accurate and complete information.
• Only one account may be opened in your name.
• Opening an account on behalf of someone else or using another person's information is strictly prohibited.
• You may not access from any area where online gaming is legally prohibited.

2.1 Identity Verification

bji365 reserves the right to verify a user's identity at any time. A copy of a national identity card, passport or any government-recognised identity document may be requested for verification. If the required documents are not provided, the account may be temporarily suspended.

2.2 Multiple Accounts Prohibited

It is strictly prohibited for one person to open multiple accounts. If multiple accounts belonging to the same person are found, all accounts will be closed and all bonuses will be forfeited.

3Age Verification and Protection of Minors

bji365 strictly opposes the participation of minors in gaming. Persons under the age of 21 are completely prohibited from opening an account or participating in games on this platform.

3.1 Age Verification Process

Initial verification is carried out based on the date of birth provided at the time of registration. Additional documents may be requested in any suspicious case. If documents are not provided, account activity may be temporarily suspended.

3.2 Parental Responsibility

Parents can control their children's internet use and are encouraged to use family safety software. Please notify our support immediately if a minor is using an account.

4Account Security

It is your responsibility to keep your account password completely confidential. You should not share your login details with anyone else.

4.1 Password Security

• Use a strong password — include a combination of uppercase and lowercase letters, numbers and special characters.
• Do not use the same password on any other site.
• Change your password regularly.
• If you notice any suspicious activity, change your password immediately and notify us.

4.2 Account Responsibility

You are responsible for all activities carried out from your account. If you suspect unauthorised access to your account, contact us immediately.

5Deposits and Withdrawals

5.1 Deposit Rules

bKash, Nagad, Rocket, Upay and bank transfer methods can be used to deposit funds into your bji365 account. The minimum deposit amount for all methods is ৳500.

• Correct transaction details must be provided at the time of deposit.
• Depositing using a third party's account or card is prohibited.
• After a deposit, funds are generally credited to the account instantly.
• If a deposit does not go through, please contact our support.

5.2 Withdrawal Rules

The minimum withdrawal amount for all methods is ৳500. Withdrawal requests are generally processed within 1 hour.

• Withdrawals can only be made using the same method that was used to make the deposit.
• Withdrawals cannot be made if bonus conditions have not been met.
• If identity verification is not complete, the withdrawal process may be delayed.
• bji365 reserves the right to suspend withdrawals in the case of unusual or suspicious transactions.

5.3 Anti-Money Laundering

bji365 maintains a strict stance against money laundering and illegal financial activities. We reserve the right to notify the relevant authorities in the case of suspicious transactions.

6Bonuses and Promotions

Various types of bonuses and promotional offers are available on bji365. Each offer has its own conditions that must be followed.

6.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will earn a ৳1,200 bonus, giving a total balance of ৳2,200; or depositing ৳10,000 will earn a maximum bonus of ৳5,000, giving a total balance of ৳15,000.

6.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times. This means withdrawals can only be made after wagering 25 times the bonus amount.

6.3 General Bonus Terms and Conditions

• A bonus offer can only be used once.
• If any fraud or misuse related to a bonus is detected, the bonus will be forfeited.
• bji365 reserves the right to change or cancel bonus offers at any time.
• Coordinated play to abuse bonuses together is strictly prohibited.
• The validity period of a bonus will be stated in the conditions of each offer.

7Game Rules

All games on bji365 are conducted fairly and transparently. Game results are determined through a verified random number generator (RNG) system.

7.1 Game Results

Once a game result has been determined, it cannot be changed. If a game is interrupted due to a technical issue, the bet for that round is generally refunded.

7.2 Responsible Gaming

We believe in responsible gaming. Players can use deposit limits, betting limits and self-exclusion features on their accounts. Visit our Responsible Gaming page to learn more.

7.3 Sports Betting

Specific rules apply to each sport when betting on cricket, football and other sports. It may not be possible to change or cancel a bet after a match has started.

8Prohibited Activities

The following activities are strictly prohibited on bji365 and will result in immediate account closure:

• Fraud, deception or any form of dishonest conduct.
• Use of automated software, bots or scripts.
• Attempting to access another user's account.
• Operating multiple accounts by the same person.
• Money laundering or transactions involving illegal funds.
• Exploiting any vulnerability or technical flaw in the platform.
• Threatening or harassing other players.
• Using a false identity or forged documents.
• Coordinated play to abuse bonuses.

9Account Suspension and Closure

9.1 Rights of bji365

bji365 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Breach of these terms and conditions.
• Failure to cooperate with identity verification.
• Evidence of fraud or deception.
• Operating multiple accounts.
• Suspicion of money laundering.

9.2 User Self-Exclusion

You may request to close your account or take a temporary break at any time. Contact our live chat support. Please withdraw your available balance before closing your account.

9.3 Balance Upon Account Closure

If an account is closed by bji365, a request may be made to return the remaining valid balance, provided a breach of terms and conditions has not been established. However, any amounts related to bonuses or fraud will be forfeited.

10Liability and Disclaimer

bji365 provides the platform on an "as is" basis. Our liability is limited in the following areas:

• Losses caused by technical errors, server outages or internet connection issues.
• Errors by third-party software or game providers.
• Losses or damages caused by the user themselves.
• Service interruptions caused by unforeseen circumstances or events.

10.1 Service Interruptions

The service may be temporarily interrupted due to maintenance, upgrades, or unforeseen reasons. If any funds are lost during an ongoing game at such a time, we will arrange compensation to the best of our ability.

11Privacy & Data Protection

Protecting your personal information is our priority. We keep your data secure using SSL encryption and modern security technology.

11.1 Data Collection & Use

The information we collect is used solely to provide services, verify identity, and improve your experience. For details on sharing information with third parties, please see our Privacy Policy.

11.2 Use of Cookies

Our website uses cookies to manage sessions and improve user experience. You can control cookies through your browser settings, though some features may become limited as a result.

12Changes & Amendments to Terms

bji365 reserves the right to change, amend, or update these terms at any time.

12.1 Notice of Changes

Users will be notified by email or on the platform for any significant changes. Continuing to use the platform after changes have been made means you accept the new terms.

12.2 Updated Terms

The latest terms will always be available on this page. Visit this page regularly to stay updated on your rights and responsibilities.

13Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding these terms, please contact us.

13.1 Ways to Contact Us

• 24/7 Live Chat Support — speak with us directly in Bengali
• Email: [email protected]

13.2 Dispute Resolution Process

For any complaint or dispute, please contact our support team first. We will provide an initial response within 48 hours. More complex matters may take additional time to resolve, but we will always strive for a fair outcome.